Basic ISO Error fixes and troubleshooting

Are you experiencing problems with freezing, infinite loading screens or is your disc not installing all the way?
Here are some basic steps you can try to do before you know for sure that you need a replacement disc.

Did you do the basic procedures to get your mods working properly like hotswapping, clearing cache and having a gamesave after the first mission that you saved at the safehouse?

First off, did you purchase your disc or did you burn your own? Read the appropriate section below that pertains to your situation to see ways to fix these common errors.

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You PURCHASED your disc and received it in the mail:

Black screen when starting up game
-For some international users, it will not work because the only language installed is ENGLISH. Go play your game un-modded and change the language to English and save it.
-Clear your system cache! (See tutorial for hotswap on how to do this)1

Game will not even start to install after hotswap
-You might have the wrong version. Remember if you want to mod TBOGT you cannot use GTA IV original with the downloaded add-on from the market place
-You are hotswapping incorrectly or poorly. We have tutorial videos under the tutorials/FAQs section.

Freezes at loading screens (character portraits)
-Clear your system cache! (See tutorial for hotswap on how to do this)

Freezes in a matter seconds into single player.
-You might need to make a new gamesave because it may take a couple tries to make the save at the first mission and it won’t hurt to clear your cache again. Also don’t park a vehicle in the parking space!

Disc will not install past a certain percentage and says the disc may be dirty or scratched.
-This just means your Xbox is being stubborn and does not like the disc or it really is dirty or scratched. It may require you to keep trying.
-You can try to clean your disc AND laser lens with rubbing alcohol on a Q-tip.
-Try installing the game while the console OFFLINE
-If these errors persist you may need to request a replacement. Use the contact page and please describe your errors in DETAIL.

Vehicle is stuck to the ground!
In the new v4.0 mod menu, “SUPER GLUE” is activated by default which will stick your vehicle to the ground all the time. Disable it.

How to open the new v4.0 mod menu
LB + RB, D-Pad is used to navigate.

For errors that you experience after you are able to install properly and you’re able to play online check the FAQs page and look at the “script mod related questions.”

GTA V disc only installs to 50%
-XGD3 format games cannot be installed to the HDD if it is a burned disc. A non-modded console requires you to hotswap every time somewhere during the start up screens.

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You CREATED your own modded disc:

IMPORTANT: Many errors can be caused from not following the tutorials properly which is user error. The mods on this website work 100% and have been tested before they were uploaded.

If you use other mods or modify them to your own liking we cannot guarantee your changes or other mods will work. Again, the mods on this website were confirmed to work before they were uploaded.

Black screen when starting up game
-For some international users, it will not work because the only language installed is ENGLISH. Go play your game un-modded and change the language to English and save it.
-Clear your system cache! (See tutorial for hotswap on how to do this)

Game will not even start to install after hotswap
-You might have the wrong version. Remember if you want to mod TBOGT you cannot use GTA IV original with the downloaded add-on from the market place
-You are hotswapping incorrectly or poorly. We have tutorial videos under the tutorials/FAQs section.

Freezes at loading screens (character portraits)
-Clear your system cache! (See tutorial for hotswap on how to do this)

Freezes in a matter seconds into single player.
-You might need to make a new gamesave because it may take a couple tries to make the save at the first mission and it won’t hurt to clear your cache again. Also don’t park a vehicle in the parking space!

Disc will not install past a certain percentage and says the disc may be dirty or scratched.
-This could be a problem with your burner. Internal burners tend to fail once in a while.
-Make sure your IMG burn settings are the settings we indicated in the tutorials.
-Use Verbatim brand discs. Other brands may not be compatible with all Xbox drives. Verbatim discs are compatible with ALL Xbox drives.
-This just means your Xbox is being stubborn and does not like the disc or it really is dirty or scratched. It may require you to keep trying.
-You can try to clean your disc AND laser lens with rubbing alcohol on a Q-tip.
-Try installing the game while the console OFFLINE

Problem with GTA IV: Original for AUSTRALIAN CONSOLES
Australia GTA IV Original uses a VERY rare format because Australia GTA IV Original was banned, so they needed their own version and format; PAL-AU.
This means that the GTA IV Original ISO is pretty much non-existant. For Australian users, it would be recommended to just stick with EFLC as EFLC is REGION FREE and can play on any console from any country.

Vehicle is stuck to the ground! (GTA IV)
In the new v4.0 mod menu, “SUPER GLUE” is activated by default which will stick your vehicle to the ground all the time. Disable it.

How to open the new v4.0 mod menu
LB + RB, D-Pad is used to navigate.

IMPORTANT FOR USERS WHO HAVE BOTH Episodes from Liberty City AND GTA IV (Original)

Make sure your GAMESAVE for EFLC is on a REMOVABLE storage device like a USB flash drive. When you try to play GTA IV (Original) and your gamesave for ORIGINAL is in the SAME PLACE as EFLC, when you load up GTA IV (Original) it will tell you to start a new game. To play mods with GTA IV (Original) you need to make sure there is no other gamesave for EFLC inserted when you start it up. The game WILL NOT load when you DON’T start from a gamesave that is saved at the first house after the first mission.

For errors that you experience after you are able to install properly and you’re able to play online check the FAQs page and look at the “script mod related questions”

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For all other errors or problems please check the FAQs page or contact us. If we receive questions and solutions indicated on this website we will simply re-direct you back to this page or the FAQs page.